Welcome to Joseph Abboud, where timeless elegance meets modern convenience. We are dedicated to providing the modern gentleman with sophisticated apparel and exceptional service. Below, you’ll find answers to common questions about our products, delivery, returns, and more. If you need further assistance, our customer service team is always here to help.
Products
What types of products does Joseph Abboud offer?
We specialize in refined menswear, including suits (such as Boys Suits & Tuxedos and Suit Separates), dress shirts, casual wear (like Polo Shirts and Jeans), and accessories (e.g., Belts, Jewelry, and Pocket Squares). Our collections cater to big & tall sizes and emphasize classic elegance with a modern touch.
Are your products suitable for special occasions?
Absolutely. Our suits, dress shirts, and accessories are crafted for events requiring sophistication, from formal gatherings to business meetings. We recommend browsing our Suits and Dress Shirts sections for timeless options.
Do you offer items for big & tall gentlemen?
Yes, we have a dedicated Big & Tall category to ensure a perfect fit and stylish look for all body types.
Delivery
What are your delivery options and times?
We offer two shipping methods to serve you globally (excluding Asia and select remote regions):
– Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL or FedEx in 10-15 business days after dispatch. Ideal for timely needs.
– Free Shipping (on orders over $50): Processed in 1-2 business days, delivered via EMS in 15-25 business days after dispatch. Perfect for wardrobe updates.
Note: Delivery times are estimates and may vary due to customs or destination factors.
– Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL or FedEx in 10-15 business days after dispatch. Ideal for timely needs.
– Free Shipping (on orders over $50): Processed in 1-2 business days, delivered via EMS in 15-25 business days after dispatch. Perfect for wardrobe updates.
Note: Delivery times are estimates and may vary due to customs or destination factors.
Where do you ship from?
All orders are carefully processed and dispatched from our facility at 292 Westfall Avenue, Albuquerque, US 87123, ensuring personalized attention to each garment.
Can I track my order?
Yes, tracking information is provided for all shipments. You’ll receive details via email once your order is dispatched.
Returns & Exchanges
What is your return policy?
We offer a 15-day return period from the date you receive your items. Products must be in pristine condition to qualify for a refund or exchange. Your satisfaction is our priority, so we ensure ample time to evaluate fit and quality.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order details. We’ll guide you through the process to make it seamless.
Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Is my payment information secure?
Yes, we use encrypted payment processing to protect your data, reflecting our commitment to reliability and trust.
Account & Support
How can I contact customer service?
For any inquiries, email us at [email protected]. Our team is dedicated to providing sophisticated support aligned with the Joseph Abboud experience.
Do you have a physical store?
Currently, we operate online through partyshirtsshop.com, allowing us to deliver elegance directly to your doorstep worldwide.
Thank you for choosing Joseph Abboud. We strive to make your shopping experience as refined as our collections. For further questions, don’t hesitate to reach out—we’re here to help you achieve impeccable style with ease.
